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Pj77 FAQ – Answers to All Your Questions, Right Here

From registration and payments to bonuses, betting, and account management — get detailed answers on every topic.

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Account & Registration

Answers to questions about registration, login, password reset, KYC verification, and account management.

Payments & Withdrawals

Deposits, withdrawals, Mobile Pay, Nagad, Rocket payment methods, and transaction timelines.

Bonuses & Promotions

Welcome bonus, cashback, referral bonus, daily offers, and wagering requirements.

Betting & Gaming

Sports betting, live betting, casino games, minimum bets, and betting rules.

Security & Privacy

Account security, two-factor authentication, data protection, and how to stay safe from fraud.

VIP Club

VIP tiers, exclusive perks, higher limits, and dedicated support — everything you need to know.

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Account & Registration

Registration Page Enter your mobile number, password, and age confirmation. Verify your mobile with an OTP. The whole process takes just 2 minutes. You'll receive a 150% welcome bonus immediately after registering.

No. pj77 allows only one account per person. If multiple accounts are found, all of them will be permanently closed and balances may be forfeited. Please play honestly and responsibly.

KYC (Know Your Customer) is the identity verification process. To make withdrawals and access higher limits, you'll need to upload a photo of your National ID or passport. Verification is typically completed within 24 hours.

Email us at support@pj77.biz or reach out via Live Chat. You will be informed of the reason for the account closure, and once the required documents are submitted, the issue is typically resolved within 48 hours.

Contact our support team to change your mobile number. You will need to provide your National ID for identity verification. For security reasons, this cannot be changed directly from your profile.

Payments & Withdrawals

The minimum deposit at pj77 is just ৳500 BDT. You can deposit anytime via Mobile Pay, Nagad, Rocket, and DBBL Net Banking. For more details, Payment page Go.

Withdrawals are typically processed within 15 minutes to a maximum of 2 hours. During peak times or if KYC verification is incomplete, it may take a little longer. VIP members receive priority processing.

Deposits are usually instant. If it takes more than 30 minutes, contact support with your transaction reference number. Keeping a screenshot of your Mobile Pay or Nagad transaction will help speed up the resolution.

The minimum withdrawal is ৳500 BDT. The maximum limit depends on your account level and KYC verification status. Standard members can withdraw up to ৳50,000 BDT per day, while VIP members can withdraw even more.

pj77 supports all major payment methods in Bangladesh: Mobile Pay, Nagad, Rocket, and DBBL Net Banking. More methods will be added in the future. For more details, Payment Page View.

Bonuses & Promotions

New members receive a 150% welcome bonus on their first deposit. For example, deposit BDT 1,000 and you'll have BDT 2,500 to play with. To claim your bonus, Registration and make your first deposit.

The welcome bonus requires 5x wagering. This means you need to place bets totalling 5 times the bonus amount before it becomes withdrawable. Terms may vary across promotions. For details, Rewards page View.

Invite a friend to pj77. Once they register and make their first deposit, you'll receive a bonus reward. Find your referral link in your profile.

Yes! Log in to pj77 every day to earn bonus points. Log in 7 days in a row and you'll receive a special cashback bonus. The bonus amount depends on your account level.

Betting & Gaming

You can bet on 20+ sports including cricket, football, tennis, badminton, and kabaddi. We also offer Live Casino, slots, virtual sports, and e-sports. Bet Page View all options.

Sports Betting starts from as little as BDT 50, and casino games from just BDT 10. Maximum bet limits vary depending on the game and market.

Yes! pj77 offers real-time live betting. Place bets on ongoing matches with odds that update every second. Live scores and statistics are available instantly.

Once a bet is placed, it generally cannot be cancelled. However, certain markets offer a cash-out option that lets you secure a partial or full return before the match ends.

Security & Privacy

pj77 uses 256-bit SSL encryption, conducts regular security audits, and maintains the highest standards of data protection. Over 500,000 Bangladeshi members transact safely on the platform every day.

Go to Account Settings and enable 2FA under the "Security" section. You'll receive an OTP on your mobile with every login. This adds a strong layer of protection to your account.

Contact support immediately. Change your password right away and log out of all devices. Our security team will act quickly and, if necessary, temporarily suspend your account.

VIP Club

You can be automatically upgraded to a VIP tier by reaching specific bet and deposit amounts. The VIP Club has four tiers: Silver, Gold, Platinum, and Diamond. Learn more VIP Page View.

VIP members enjoy: higher withdrawal limits, exclusive bonuses, priority support, a dedicated account manager, invitations to special events, and much more.

Points on active accounts do not expire. However, if there is no activity for 90 days, your points may expire. Keep your account active by logging in regularly.

If you can't find the answer to your question here, email us directly at support@pj77.biz or reach out via live chat. Our Bangla-speaking support team is available 24/7.

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